TERMS & CONDITIONS

Slot97 Terms & Conditions — Platform Usage Guide for Malaysia

Please read these terms carefully before using the slot97 platform. They outline your rights and responsibilities as a member, as well as our policies on accounts, deposits, withdrawals, and bonuses.

Quick Summary — Key Things You Need to Know

Age Limit
aged 18 and above only
Min. Deposit
RM 10 only
Withdrawal
5–15 minutes to eWallet
Bonus
Subject to rollover conditions
Security
256-bit SSL + 2FA
Support
24/7 Bahasa Melayu

What slot97 Promises Every Member

Six core principles that shape how slot97 operates and serves Malaysian users

Clear & Easy-to-Understand Terms
Slot97 writes all terms in plain, straightforward English, free of confusing technical jargon. We believe every member deserves to understand what they are agreeing to before using our platform. There is no fine print hidden anywhere.
Fair Deposit & Withdrawal Policy
All deposits are processed instantly, and withdrawals are completed within 5 to 15 minutes to Touch 'n Go eWallet, DuitNow or GrabPay. Slot97 charges no hidden fees, and all transaction limits are clearly stated to every member.
Fair & Reasonable Bonus Terms
Slot97 bonuses and promotions come with reasonable rollover requirements, adequate timeframes, and non-restrictive betting limits. All bonus terms are clearly stated before you choose to claim any offer.
Account & Personal Data Protection
Every slot97 member's account is protected with 256-bit SSL encryption and two-factor authentication support. Your personal data is never shared with third parties without your consent — a commitment we uphold across every term we set.
Commitment to Responsible Gaming
slot97's terms explicitly grant every member the right to set their own deposit limits, loss limits and play time limits. Self-exclusion can also be requested at any time with no penalties or restrictions imposed by slot97.
Transparent Terms Updates
When slot97 updates these terms, all members will be notified via email or in-platform notification. The last updated date is always displayed at the top of this document so you know when changes were made.
Last updated: 1 January 2026

This document sets out the Terms & Conditions governing use of the slot97 platform, accessible at slot97.run. By registering an account or using any service provided by slot97, you automatically agree to be bound by all terms and conditions stated herein. If you do not agree with any part of these terms, please discontinue use of the slot97 platform immediately.

1

Acceptance of Terms

By accessing, registering for, or using the slot97 platform in any way, you confirm that you have read, understood, and agreed to comply with all terms and conditions set out in this document. This agreement takes effect from the moment you first use the slot97 platform, whether you complete the registration process or simply browse the website.

These terms constitute a binding agreement between you as the user and slot97 as the platform provider. Slot97 reserves the right to modify, add to, or amend any part of these terms at any time. Such changes take effect immediately upon publication on the slot97 platform, and your continued use of the platform following any changes constitutes your acceptance of the amended terms.

If you have any questions regarding these terms, slot97's Malay-speaking support team is available 24 hours a day via live chat or email at support@slot97.run.

2

Member Eligibility

To register and use the slot97 platform, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the point of registration and throughout your use of the slot97 platform.
  • You are an individual registering for your own personal use — not on behalf of a company, corporation, or any other third party.
  • You are acting on your own behalf and not as an agent or representative of any other party.
  • You are not on a blacklist or have not been previously banned by slot97 for any reason.
  • Your use of slot97's services must be lawful under the laws and regulations applicable in your place of residence.
  • You do not currently have a gambling addiction that requires active treatment.

Slot97 takes child protection seriously. If you suspect that someone under the age of 18 is using this platform, please contact the slot97 support team immediately so that appropriate action can be taken.

3

Account Registration

Each individual is only permitted to hold one account only at slot97. Holding more than one account is a serious breach of these terms and may result in the closure of all associated accounts along with forfeiture of all balances and bonuses without any compensation.

By registering, you agree to provide information that is truthful, accurate, and up to date. Required details include your full name as per your identification document, an active mobile number, and a valid email address. Slot97 reserves the right to request identity verification at any time, particularly before processing withdrawals above a certain amount.

You are solely responsible for keeping your slot97 account password confidential. Any activity that occurs under your login credentials is entirely your responsibility. If you suspect your account has been accessed by an unauthorised party, contact the slot97 support team immediately for prompt action.

4

Deposits & Withdrawals

Slot97 accepts deposits via the following payment methods, all of which are local Malaysian options:

  • Touch 'n Go eWallet — deposits processed instantly, minimum RM 10
  • GrabPay — deposits processed instantly, minimum RM 10
  • Boost — deposits processed instantly, minimum RM 10
  • ShopeePay — deposits processed instantly, minimum RM 10
  • DuitNow — deposits processed instantly, minimum RM 10
  • FPX Internet Banking — including Maybank2u and CIMB Clicks, minimum RM 10

All deposits must be made using a payment method registered in your own name. slot97 does not accept deposits from third-party payment methods. Any deposit suspected of involving fraud or illegal activity will be blocked and reported to the relevant authorities.

For withdrawals, slot97 processes requests within 5 to 15 minutes for withdrawals to eWallet and DuitNow, and within 30 minutes for bank transfers via FPX. The minimum withdrawal is RM 30. slot97 does not charge any fees for standard withdrawals. In certain situations involving identity verification, the withdrawal process may take longer, but slot97 is committed to resolving it within a reasonable timeframe.

All transactions on slot97 are protected with the latest encryption technology. Your financial information is never stored in an unsecured form. Read more at Privacy Policy us.

5

Bonuses & Promotions

Slot97 offers a variety of bonuses and promotions to new and existing members from time to time. Each bonus is subject to specific conditions stated alongside the offer. The following are general terms that apply to most slot97 bonuses:

  • Each bonus carries a rollover (wagering requirement) that must be met before winnings derived from bonus funds can be withdrawn. The exact rollover requirement is stated in each promotion's terms.
  • Bonuses are only applicable to accounts that have been fully identity-verified in accordance with slot97's requirements.
  • Slot97 reserves the right to void any bonus if it is found that a member attempted to abuse or manipulate the system to gain an unfair advantage.
  • Using multiple accounts to claim bonuses will result in the closure of all associated accounts and the forfeiture of all bonuses received.
  • Bonuses have an expiry period as stated in the promotion terms. Any bonus not used within the specified period will expire automatically.
  • All exclusive bonuses for Malaysian players require the use of valid Malaysian payment methods.

Slot97 reserves the right to modify, suspend, or terminate any promotion at any time. Slot97's decisions regarding bonus eligibility are final and binding.

6

Betting Rules

All bets placed on the slot97 platform are subject to the following general rules:

  • Confirmed bets cannot be cancelled or amended except through the cash-out function available for eligible bets.
  • Slot97 uses an automated odds system calculated on fair statistical models. Odds outcomes are final unless a verifiable technical error has occurred.
  • In the event of a postponed or cancelled football match, bets will be settled in accordance with slot97's sport-specific policies, which are available on our FAQ page.
  • For in-play or Live Match betting, odds are subject to change at any moment and confirmed bets are settled at the odds in effect at the time of confirmation — not the odds displayed before you clicked confirm.
  • The minimum bet for most markets on slot97 is RM 1. Maximum bet limits vary by sport type and market, and are displayed within the betting interface.
  • Winnings are credited to your slot97 account immediately once the match or game result is confirmed by the system.

Slot97 reserves the right to void bets suspected of involving insider information, match manipulation, or any form of unfair activity. All such cases will be investigated and reported to the relevant authorities.

7

Responsible Gaming

Slot97 is fully committed to responsible gaming and provides a range of tools to help members manage their platform usage in a healthy way:

  • Deposit Limit: Members can set daily, weekly, or monthly deposit limits through their account settings. These limits take effect immediately once applied.
  • Loss Limit: A loss limit can be set to control the amount you are willing to lose within a given period.
  • Play Time Limit: Members can set a daily session time limit to maintain a healthy balance between entertainment and everyday life.
  • Temporary Self-Exclusion: A temporary break of between 1 day and 6 months is available for members who need a pause from the platform.
  • Permanent Self-Exclusion: For those who need it, permanent self-exclusion is available upon request, with no questions asked and no penalties from slot97.

Slot97 encourages all members to play within limits they set for themselves and never to wager more than they can afford to lose. Gambling should be a source of entertainment — not financial stress. More information is available on the Responsible Gaming slot97.

8

Prohibited Conduct

The following behaviours are strictly prohibited on the slot97 platform. Any violation may result in immediate account closure and forfeiture of all balances:

  • Registering or operating more than one account under the same or different names
  • Using automated software, bots, scripts, or any unauthorised tools to interact with the slot97 platform
  • Exploiting bugs, technical errors, or system vulnerabilities in slot97 for unfair gain
  • Colluding with other players to cheat the game system, such as collusion in poker or Live Casino games
  • Using insider information about sporting events to gain an unfair advantage in betting
  • Conducting illegal fund transfers or using the slot97 platform for money laundering purposes
  • Providing false or misleading information during registration or the identity verification process
  • Abusing the slot97 bonus or promotions system through dishonest means
  • Threatening, harassing, or being abusive towards slot97 customer support staff
9

Account Closure

Slot97 reserves the right to suspend or close any member's account at any time and without prior notice if there is credible evidence or strong suspicion that the member has violated any of the terms set out in this document.

For account closures resulting from a breach of terms, slot97 reserves the right to:

  • Forfeiture of all remaining balances, bonuses, and pending winnings
  • Closing all associated accounts identified as belonging to the same individual
  • Reporting cases to the relevant authorities where illegal activity is involved

If you wish to voluntarily close your slot97 account, you may submit a request through our support team. Any remaining balance will be processed for withdrawal within 3 business days of the closure request being received and verified, provided there are no outstanding identity verification issues.

10

Intellectual Property

All content on the slot97 platform — including but not limited to the slot97 logo, brand name, website design, source code, graphics, animations, text, and game content — is protected by copyright and intellectual property law.

Members are not permitted to copy, redistribute, modify, republish, or use any element of the slot97 platform for commercial or public purposes without explicit written consent from slot97 management. Authorised use is limited to personal access for entertainment purposes as intended by this platform.

11

Limitation of Liability

The slot97 platform is provided on an "as is" and "as available" basis. While slot97 always strives to keep the platform running without interruption, we cannot guarantee that the service will be available at all times free of technical disruptions.

Slot97 shall not be liable for any indirect losses, financial losses arising from betting outcomes, or loss of profits resulting from use of this platform. slot97's liability is limited to ensuring the platform operates fully and that financial transactions are processed accurately in accordance with the stated terms.

In the event of a technical disruption affecting active bets, slot97 will take fair and reasonable action based on the available evidence. Any complaint may be submitted through the slot97 support team or referred to FAQ us.

12

Changes to Terms

Slot97 reserves the right to update or amend these Terms & Conditions at any time. All changes take effect immediately upon publication on the slot97.run platform. We will notify members of material changes via in-platform notifications or the email address registered to your account.

Your continued use of the slot97 platform following any changes to these terms constitutes full acceptance of the amended terms. If you disagree with the changes, you are encouraged to close your account before the new terms take effect.

The last updated date is always displayed at the top of this document so you can easily identify when changes were made. Slot97 is committed to maintaining full transparency in all matters relating to the platform's terms of use.

For any questions or clarifications regarding these Terms & Conditions, contact the slot97 team at support@slot97.run or via live chat within the platform. We will respond within 24 hours.

Licensed & Secure
SSL 256-bit
Audited RNG
24×7 Support
TNG & DuitNow
Instant Pay

Understand Our Terms. Ready to Play?

Register a free slot97 account today and enjoy a safe, fair, and exciting online betting experience alongside more than 500,000 Malaysian members who have already placed their trust in us.

Slot97 supports responsible gaming. For members aged 18 and above only. Minimum deposit of RM 10.

Related Information

Bahasa Melayu